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How to Conquer the Effective Frontier and Drive Improved Value in Global Operations
Growth has slowed. Volatility has increased and the world is more global. Brands are defined by innovation and services. Supply chain excellence matters more than ever. It makes a difference in corporate performance.
One cannot snap their fingers and deliver supply chain success. It happens over the course of many years. It is measured in inches not miles. In this book, the author evaluates the progress of over a hundred companies over the period of 2006-2013.
Success drives value. The effective supply chain makes a difference in winning a war, saving a patient, and driving commerce; but it also makes a difference in a community having clean air, potable water, and a standard of living. Mistakes are hard to overcome. Supply Chain Metrics that Matter tells this story. The book links corporate financials to supply chain maturity. In the book, the author analyzes which metrics matter.
The author Lora M. Cecere is a supply chain researcher as well as an authority in supply chain technology. She helps companies gain first mover advantage. In the book, Cecere provides concrete, actionable steps to align and balance the supply chain to drive value. The book explores the crossover between supply chain efficiency and financial growth with topics such as:
- Outlining the metrics that matter, the metrics that don't
- Progress in industry sub-segment in improving inventory, cash, productivity and margin
- The management techniques that improve performance
- Sharing insights on how metrics change as the supply chain matures
- The roadmap to improve performance.
Today, supply chains are global and dynamic. They are rapidly evolving. Companies that constantly seek out new solutions and opportunities for improvement drive differentiation. In a market where growth is stalled and many companies are stuck in driving supply chain performance, this book provides a clear, concise framework for a more modern, effective supply chain.
- Sales Rank: #445440 in eBooks
- Published on: 2014-12-08
- Released on: 2014-12-08
- Format: Kindle eBook
From the Inside Flap
Corporate performance is not a "set it and forget it" proposition. Supply Chain Metrics That Matter makes this truth clear enough with its thorough analysis of recent multi-industry performance trends. The research shows that continually building value at all points along the value chain is the key to sustained success. And continually building value means continually changing. Supply Chain Metrics That Matter was written to guide businesses through the change process with a measurement-based outlook that will help any organization stand the test of time.
By using a fictionalized case that aggregates the author's three years of intensive research, Supply Chain Metrics That Matter provides an engaging and useful way to think about value and performance. By following "Joe," the leader of a major multinational corporation, readers will see their own concerns given voice. There is also value to considering the nitty-gritty details of how Joe designs, implements, and measures his goal, all the while striving to create company-wide alignment.
Change can be risky. The process of implementing metrics that will help identify value creation opportunities certainly counts as a change, and leaders need to know that their efforts will be rewarded before they begin large-scale projects. Peppered with real-world examples from across industries, Supply Chain Metrics That Matter reinforces ideas with evidence. Author Lora M. Cecere has also included the methods and measures that form the foundation of her value-chain analyses. Readers will proceed with certainty knowing which variables are worth tracking.
With chapters on value-chain indices specific to the consumer, health-care, industrial, and automotive sectors, Supply Chain Metrics That Matter will appeal to a broad audience. Leaders in every industry put their companies at risk by resting on corporate laurels. Instead, we should all be working to identify opportunities for growth and improvement at every step along the business process. Supply Chain Metrics That Matter is a story about how to do just that.
From the Back Cover
FORGET EFFICIENCY FOR ITS OWN SAKE AND FOCUS ON WHAT WORKS
"Digital business and the collaborative economy are changing what is possible. When I need supply chain advice, I turn to Lora. I value her insights."
—Jeremiah Owyang, Founder and CEO of Crowd Companies
"This is game changing work and will redefine how we view business supply chain effectiveness. We have now graduated from popularity comparisons to performance data methodology."
—Joe Krkoska, Director, Global Supply Chain, Dow
"The translation of supply chain excellence is tough for the financial analysts to track. This book makes it much more transparent."
—Alexia Howard, Senior Research Analyst - US Foods, Sanford C. Bernstein & Co., LLC
"For clients and enterprises, there is no substitute for a data-driven approach to defining supply chain excellence. In this book, Lora skillfully translates the issues of and opportunities for managing the supply chain into a language that the entire organization can understand, which is important because supply chains matter more than ever."
—Fran O'Sullivan, GM, Integrated Supply Chain, IBM
About the Author
LORA M. CECERE is the founder of the research firm Supply Chain Insights. She is the author of the enterprise software blog Supply Chain Shaman, which attracts 5,000 readers weekly. She also writes a blog for Forbes and is a LinkedIn Influencer. Currently, Lora's research focuses on supply chain sensing and revenue management. Her supply chain experience includes specialist roles at AMR Research, Clorox, Gartner Group, Kraft, and Procter & Gamble.
Most helpful customer reviews
3 of 3 people found the following review helpful.
Great follow-up to Bricks Matter!
By Eric Treworgy
“Metrics that Matter” is a great follow-up book to “Bricks Matter." Once again Lora takes a complicated subject and breaks it down to make it understandable and useful to the "average Joe." She provides great new ways to look at the relationship between metrics over time and company performance. In the process Lora comes up with some real surprises on which companies have been top performers. I highly recommend this book for anyone who is embarking on a transformational supply chain project, as well as anyone who is considering working in the exploding field of supply chain management.
2 of 2 people found the following review helpful.
Effectively connects metrics, benchmarks, and organizational objectives
By Kelly McCarthy Barner
Supply Chain Metrics That Matter (Wiley, 2015) was written by Lora Cecere, founder of Supply Chain Insights and author of the Supply Chain Shaman blog. I am familiar with her work from the many webinars she has spoken on, as well as through the Supply Chain Index developed by her research firm.
Core to Cecere’s firm’s research, the index, and this book is the idea that without the right metrics and the right benchmarks for those metrics, sustained improvement is near impossible. With them, and with the right guidance, anything is possible.
In this particular case, the impossible is made achievable for “Joe”, a fictional supply chain leader based on the many clients and companies Cecere has worked with over the course of her career. At the start of the book, Joe is desperately trying to engage his team at the start of a new year, and he is failing miserably. No one shares his enthusiasm or belief that the target he has set is achievable or meaningful. The Cecere-based character (I assume) is there from the outset, and then she and Joe regularly work together as he designs and executes his strategy for success. Her character serves as the sometimes friend, sometimes mentor, sometimes co-conspirator every corporate leader deserves to have.
The book is written in narrative style, and truly does tell the story of Joe’s transformative efforts. The reader benefits from getting to see all of the charts and case studies Cecere shares with Joe as he overcomes many obstacles on the way to starting an operation in Brazil. The story has a happy ending, and although I won’t share it or the more memorable circumstances of his journey, I will say this – for Joe and any other organization looking to make significant improvements in their supply chain operation, expect and embrace the journey.
A few important ideas that I found particularly memorable include:
• The need to create, benchmark, and work towards metrics without operating in isolation.
• Selecting suppliers that offer both the capabilities and the potential for responsiveness required to meet your needs.
• The challenge (but necessity) of considering the complexity versus clarity of demand signals, especially when outsourcing is involved.
• Data and systems integration is not the same as harmonization or synchronization, and it is important to understand the difference and work with IT on what is needed.
I will conclude by offering a recommendation to buy this book and a final reflection from Joe’s journey:
“As Joe picked up his briefcase to amble down the stairs from the stage, he realized that the journey for operations excellence is about people, working with people, and that the metrics that matter become the glue to align efforts for success.”
1 of 1 people found the following review helpful.
A first class series of supply chain Novellas
By Richard E Plank
This is a real home run!!! It is a thick read and it will take you some time to get through it, but it is a tour de force on change management. The author uses the novella approach to provide the reader with methods and techniques and especially process to redo the way they look at how to manage your supply chain by measuring what is important. What interested me personally was the use of what the author refers to as an Orbit technique to examine the interfaces over time of fairly standard financial measures. As an academic I was very interested in how the author came about choosing a fairly narrow set of metrics. 5 stars.
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