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Effective People Management gives the reader a robust understanding of all the key activities involved in managing staff and maintaining high performance, including chapters on:
-leadership
-motivating and rewarding people
-team building
-delegating
-selection interviewing
-managing change and handling conflict
By looking at the various ways people obtain and use their power, it explores how to create a leadership presence in a positive way and gives the reader the opportunity to devise their own career development and strategy.
- Sales Rank: #1785718 in Books
- Brand: Brand: Kogan Page
- Published on: 2011-04-15
- Original language: English
- Number of items: 1
- Dimensions: 8.48" h x .57" w x 5.44" l, .68 pounds
- Binding: Paperback
- 256 pages
- ISBN13: 9780749462857
- Condition: New
- Notes: BRAND NEW FROM PUBLISHER! 100% Satisfaction Guarantee. Tracking provided on most orders. Buy with Confidence! Millions of books sold!
Review
"The essential skills are well described. It's a good reminder for the experienced and will set the new manager off on the right path. A very useful book indeed" Business Executive Magazine
About the Author
Pat Wellington is a management consultant with expertise in leadership, change management, talent management, and customer service. She has been the keynote speaker at international conferences in Dubai, Singapore, Malaysia, and Indonesia. She is currently running customer service programs for the Institute of Management.
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